Privacy Policy
Last updated: July 7, 2026
Neo Mind ai (“we,” “us,” or “our”) respects your privacy. This policy explains what personal information we collect through our website and in the course of providing our services, how we use it, and the choices you have. It applies to this website and to inquiries you send us; client engagements are additionally governed by the data-protection terms of the applicable services agreement.
Who we are
Neo Mind ai is the controller of personal information collected through this website. For anything related to this policy or your data, contact us athello@neo-mind.ai.
Information we collect
- Information you provide. When you contact us — through the contact form, by email, or by signing up for a training program or newsletter — we collect the details you share, such as your name, email address, company, role, and the content of your message.
- Server logs. Our hosting provider records basic technical information when you visit — requested pages, IP address, and browser type — as standard server logs used for security and troubleshooting.
We do not knowingly collect information from children under 16, and this website is not directed at them.
How we use your information
- To respond to your inquiries and provide the services you request.
- To send you information you have asked for, such as newsletters or program details — you can opt out at any time, and every newsletter email includes an unsubscribe link.
- To operate, secure, and improve our website.
- To comply with legal obligations and enforce our agreements.
We do not sell your personal information, and we do not use the content of your inquiries to train AI models.
Cookies and analytics
This site currently sets no analytics or advertising cookies. If we introduce usage analytics in the future, we will use privacy-respecting tools, update this policy, and ask for consent where the law requires it. The site remains fully usable with cookies disabled in your browser.
Sharing your information
We share personal information only with service providers who help us operate the website and our business (such as hosting and email providers), under contracts that limit their use of it to providing those services; with professional advisers where necessary; and with authorities when the law requires it. We never share client data with third parties for their own marketing.
Data retention
We keep personal information only as long as needed for the purposes described above — typically for the duration of our correspondence or relationship plus any period required by law — and then delete or anonymize it.
Security
We apply technical and organizational measures appropriate to the sensitivity of the information we hold, including encryption in transit, access controls, and the same security-by-design principles we bring to client work. No method of transmission or storage is completely secure, but we work to protect your information against unauthorized access, alteration, or loss.
Your rights
Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, to object to or restrict certain processing, and to withdraw consent where processing is based on it. To exercise any of these rights, contact us athello@neo-mind.ai — we will respond within the timeframe required by applicable law. You may also lodge a complaint with your local data-protection authority.
International transfers
If we transfer personal information across borders, we do so with safeguards recognized by applicable law, such as standard contractual clauses.
Changes to this policy
We may update this policy from time to time. We will post the revised version on this page with an updated “Last updated” date, and material changes will be highlighted on the site.
Contact us
Questions about this policy or our data practices? Email us athello@neo-mind.ai.